FAQ

Frequently Asked Questions From Overseas Buyers

We organized common pre-sales questions to help buyers move faster before quotation and technical confirmation.

What information is needed for an accurate quote?

The most useful inputs are lifting capacity, span, lifting height, working environment, quantity, voltage and whether the crane is for indoor or outdoor use.

Can you customize crane configurations?

Yes. We can align recommendations with your project requirements, including structure type, control method, power supply and accessory direction.

Do you support overhead cranes and gantry cranes for different industries?

Yes. Our positioning covers workshops, manufacturing plants, warehouses, steel processing, yards, precast operations and general industrial handling.

Can you supply spare parts after the main order?

Yes. We support follow-up for hoists, hooks, wheels, motors, electrical components and other replacement needs where matching and continuity are important.

How should buyers start the inquiry process?

The fastest route is to use the inquiry form on the contact page or message us through WhatsApp with the main project parameters you already know.